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FAQ & Contact

How to contact us

1. WhatsApp
You can message us directly using the WhatsApp button at the bottom right of every page.

2. Phone
📞 052 551 51 00
Mon – Fri: 9:15 AM – 5:30 PM
Note: Team meeting on Mondays from 10:15 AM – 11:00 AM – we cannot take calls during this time.

3. Email
📧 mail@waerchzueg.ch

4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch


Opening Hours Mon: 11:00 AM – 6:00 PM
Tue – Fri: 9:30 AM – 6:00 PM
Sat: 11:00 AM – 1:00 PM

We’re here to help—whether you have questions, concerns, or would like personal advice.

Pickup, consultation & drop-in visits
You’re always welcome to visit our technical showroom/warehouse.

Address
Fabian Hächler AG – waerchzueg.ch
Ohrbühlstrasse 25
8409 Winterthur

Payment options on site
💳 All types of cards (except AMEX)
📱 Twint
💵 Cash

Our Showroom – Try It Out & Test It
Our warehouse with a technical showroom is always worth a visit:

  • View all products on-site
  • Test them directly in your own camper to see if they fit
  • Shop & pay on-site
  • Get personalized advice from our expert team