Search

FAQ & Contact

How to Contact Us

1. WhatsApp
: You can message us directly using the WhatsApp button in the bottom right corner of every page.

2. Phone
📞 052 551 51 00
Mon–Fri: 9:15 a.m.–5:30 p
.m. Note: Team meetings are held on Mondays from 10:15 a.m. – 11:00 a.m.—we cannot answer calls during this time.

3. Email
📧 mail@waerchzueg.ch

4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch

Hours
Mon: 11:00 a.m. – 6:00
p.m. Tue – Fri: 9:30 a.m. – 6:00
p.m. Sat: 11:00 a.m. – 1:00 p.m. (Max. 10 min. per customer on Saturdays)

Closed Saturday, August 1

We’re happy to assist you—whether you have questions, concerns, or would like personalized advice.

Pickup, Consultation & Drop-In Visits
You’re always welcome to visit our technical showroom/warehouse.

Address
: Fabian Hächler AG – waerchzueg.ch
, Ohrbühlstrasse 25
, 8409 Winterthur

On-site
payment options 💳 All types of cards (except AMEX)
📱 Twint
💵 Cash

Our Showroom – Try It Out & Test
It Our warehouse with a technical showroom is always worth a visit:

  • View all products on-site
  • Test them right in your own camper to see if they’re a good fit
  • Shop and pay on-site
  • Get personalized advice from our expert team