Yes, advice is always free and without obligation to buy. There are usually enough of our team on site to give you spontaneous advice. Nevertheless, please allow enough time and note our opening hours.

Yes, products can be viewed and touched directly in the showroom - that's what the showroom is for. If you want to put it in your camper to see if it fits, just let us know. Someone from the team will be happy to unpack it for you.

Relevant parts you already have, or good photos of them. If we know what parts you have, we can offer you the right system solution. It's best if you bring your camper with you. You can park right in front of the showroom.

We're happy to answer questions about products and other brief inquiries via email, phone, or WhatsApp.
For more complex and extensive inquiries—such as discussing floor plans, layout options, or built-in systems—we prefer to meet with you in person at our showroom and store in Winterthur. 

On all our contact channels, you will always be put in touch with a technician immediately, preferably by email or WhatsApp. This gives us the opportunity to briefly think about your question and answer it, and of course you can also call us at any time.

In accordance with statutory provisions, we provide a warranty and a guarantee for 2 years from the date of purchase. 

The guarantee location is Winterthur, Switzerland.