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Contact

How to Contact Us

1. WhatsApp
: You can message us directly using the WhatsApp button in the bottom right corner of every page.

2. Phone
📞 052 551 51 00
Mon–Fri: 9:15 a.m.–5:30 p
.m. Note: Team meetings are held on Mondays from 10:15 a.m. – 11:00 a.m.—we cannot answer calls during this time.

3. Email
📧 mail@waerchzueg.ch

4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch

Hours
Mon: 11:00 a.m. – 6:00
p.m. Tue – Fri: 9:30 a.m. – 6:00
p.m. Sat: 11:00 a.m. – 1:00 p.m. (Max. 10 min. per customer on Saturdays)

Closed Saturday, August 1

We’re happy to assist you—whether you have questions, concerns, or would like personalized advice.

Pickup, Consultation & Drop-In Visits
You’re always welcome to visit our technical showroom/warehouse.

Address
: Fabian Hächler AG – waerchzueg.ch
, Ohrbühlstrasse 25
, 8409 Winterthur

On-site
payment options 💳 All types of cards (except AMEX)
📱 Twint
💵 Cash

Our Showroom – Try It Out & Test
It Our warehouse with a technical showroom is always worth a visit:

  • View all products on-site
  • Test them right in your own camper to see if they’re a good fit
  • Shop and pay on-site
  • Get personalized advice from our expert team

Have any questions?

We're always happy to chat and help answer any questions you may have! Please note, we try our best to respond to all inquiries within 48 hours, Monday - Friday.