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Contact

How to contact us

1. WhatsApp
You can message us directly using the WhatsApp button at the bottom right of every page.

2. Phone
📞 052 551 51 00
Mon – Fri: 9:15 AM – 5:30 PM
Note: Team meeting on Mondays from 10:15 AM – 11:00 AM – we cannot take calls during this time.

3. Email
📧 mail@waerchzueg.ch

4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch


Opening Hours Mon: 11:00 AM – 6:00 PM
Tue – Fri: 9:30 AM – 6:00 PM
Sat: 11:00 AM – 1:00 PM

We’re here to help—whether you have questions, concerns, or would like personal advice.

Pickup, consultation & drop-in visits
You’re always welcome to visit our technical showroom/warehouse.

Address
Fabian Hächler AG – waerchzueg.ch
Ohrbühlstrasse 25
8409 Winterthur

Payment options on site
💳 All types of cards (except AMEX)
📱 Twint
💵 Cash

Our Showroom – Try It Out & Test It
Our warehouse with a technical showroom is always worth a visit:

  • View all products on-site
  • Test them directly in your own camper to see if they fit
  • Shop & pay on-site
  • Get personalized advice from our expert team

Have any questions?

We're always happy to chat and help answer any questions you may have! Please note, we try our best to respond to all inquiries within 48 hours, Monday - Friday.