How to Contact Us
1. WhatsApp
You can message us directly using the WhatsApp button in the bottom right corner of every page.
2. Phone
📞 052 551 51 00
Phone hours:
Mon: 11:00 a.m. – 5:00 p.m.
Tue / Wed / Thu: 9:30 a.m. – 5:00 p.m.
Fri: 9:30 a.m. – 4:00 p.m.
3. Email
📧 mail@waerchzueg.ch
4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch
Hours of Operation
Mon: 11:00 AM – 6:00 PM
Tue – Fri: 9:30 AM – 6:00 PM
Sat: 11:00 AM – 1:00 PM (Max. 10 min. per customer on Saturdays)
Special Opening Hours:
- Closed Saturday, November 7, 2026
We’re happy to help—whether you have questions, concerns, or would like personalized advice.
Pickup, Consultation & Drop-In Visits
You’re always welcome to visit our technical showroom/warehouse.
Address
Fabian Hächler AG – waerchzueg.ch
Ohrbühlstrasse 25
8409 Winterthur
On-site payment options
💳 All types of cards (except AMEX)
📱 Twint
💵 Cash
Our Showroom – Try It Out & Test It
Our warehouse with a technical showroom is always worth a visit:
We're always happy to chat and help answer any questions you may have! Please note, we try our best to respond to all inquiries within 48 hours, Monday - Friday.