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Contact

How to Contact Us

1. WhatsApp
You can message us directly using the WhatsApp button in the bottom right corner of every page.

2. Phone
📞 052 551 51 00
Phone hours:
Mon: 11:00 a.m. – 5:00 p.m.
Tue / Wed / Thu: 9:30 a.m. – 5:00 p.m.
Fri: 9:30 a.m. – 4:00 p.m.

3. Email
📧 mail@waerchzueg.ch

4. Marketing & Sponsorship
For exclusive marketing or sponsorship inquiries:
📧 marketing@waerchzueg.ch

Hours of Operation
Mon: 11:00 AM – 6:00 PM
Tue – Fri: 9:30 AM – 6:00 PM
Sat: 11:00 AM – 1:00 PM (Max. 10 min. per customer on Saturdays)

Special Opening Hours:
- Closed Saturday, November 7, 2026


We’re happy to help—whether you have questions, concerns, or would like personalized advice.

Pickup, Consultation & Drop-In Visits
You’re always welcome to visit our technical showroom/warehouse.

Address
Fabian Hächler AG – waerchzueg.ch
Ohrbühlstrasse 25
8409 Winterthur

On-site payment options
💳 All types of cards (except AMEX)
📱 Twint
💵 Cash

Our Showroom – Try It Out & Test It
Our warehouse with a technical showroom is always worth a visit:

  • View all products on-site
  • Test them right in your own camper to see if they fit
  • Shop and pay on-site
  • Get personalized advice from our expert team

Have any questions?

We're always happy to chat and help answer any questions you may have! Please note, we try our best to respond to all inquiries within 48 hours, Monday - Friday.